Business Administration NQF4

Per learner | Duration: 12 months (3 days per month) or 24 training days

Training can take place at your offices and a facilitator will be allocated to the group.

Course Overview

After completion the learner will be able to:

• Have knowledge of the procedures for stock and fixed asset control.
• Apply such knowledge and maintain the appropriate registers
• Ensure that employees have the resources they need on an on-going basis through efficiently ordering and distributing stationery and other requirements
• Develop Administrative systems together with other employees
• Control and keep all information required by the organisation up to date
• Ensure the confidentiality of information
• Control the availability of resources information
• Develop administrative procedures relating to the systems and to write them into a manual for use by other employees.
• Manage all Administration records him/herself
• Present information that is routinely and regularly required, as well as specific information that is requested from time-to-time:
• Appropriate report format
• Using listening, reading and writing skills.
• Identify information sources so as to be able to quickly access information when it is required
• Liaise with clients (internal and external)
• Make amendments to report format and writing style, if necessary.
• Manage service providers in that the learner will be able to:
• Identify appropriate service providers and secure the service of providers
• Draw up contracts for the provision of services and goods by suppliers
• Monitor the delivery of the service and/or goods in terms of quality, quantity and time schedules for delivery
• Take appropriate action when service providers fail to deliver as agreed.
• Plan and organise own work
• Establish and maintain sound working relationships
• Comply with the organisation`s ethics and code of conduct
• Maintain files and records as required
• Set personal goals and develop and manage him/herself in a business context.
• Display Cultural awareness in dealing with customers and colleagues
• Improve the working climate in the administration department
• Cooperate with others to carry out joint tasks
• Monitor the media ( newspapers, television, radio and magazines) and identify articles/news clips, etc that are applicable to Administration
• Realise that he/she and his/her organisation are part of a larger system that is interdependent and dependant on other sectors
• Conduct basic research projects in relation to the Administrative function.